"Happiness is a satisfied customer."

- John Cullinane

Customer Connections & Innovations (CCI) staff includes marketing research specialists, computer software professionals, statisticians, and customer service experts. CCI is an invaluable tool for many companies in outsourcing marketing research projects. CCI shapes a team with the background and experience necessary to carry out each individual project. CCI team members reflect over a decade of marketing research experience and educational backgrounds that include Masters in Applied Mathematics, Masters in Software Engineering, and Ph.D. level Statisticians.

Over the past ten years, CCI team members have developed a wide range of programs for industries ranging from large medical institutions to City Government offices. Our customer satisfaction programs have also helped industries such as Software companies, Paint and Auto Body Shops, Community Hospitals, and Credit Card Service companies to improve customer satisfaction levels, increase profits, and generate more business. Most CCI staff work on an independent contractor basis allowing CCI to provide clients quality service without the high cost of overhead. By pooling our talents and resources, we have become an effective team with a common desire to help companies stay "connected" to their customers.